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World Pay Issue in Product Cart |
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lafone ![]() Newbie ![]() Joined: 31-July-2013 Status: Offline Points: 2 |
![]() ![]() ![]() ![]() ![]() Posted: 31-July-2013 at 4:09am |
Hi there,
We're having issues getting our new World Pay account activated on the store. When I contact WorldPay, they said that the coding is the only thing causing the issue at the moment. The email says: "
On
the codes of your shopping cart, there is a space after the installation ID ( I highlighted it in red),
could you remove that space as we believe it is the reason why we received the
error message during the test transaction
<inputtype="hidden"
name="cartId" value="678"> " Does anybody know where I could find/access this coding for editing either in the store control panel or elsewhere? Thanks,
(Edited by Hamish to ensure numbers are not specific) Edited by Hamish - 05-August-2013 at 4:04am |
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Hamish ![]() Admin Group ![]() Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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On the page where you configure WorldPay reenter the details ensuring no stray spaces are entered. If that does not work please raise a support ticket.
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