Weight Settings problem

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   Here is my issue.
When I add an apparel product and am in sub-products, I try to either press "Add New" or "Batch Process" Once there I fill in the Weight, Inventory and Images. Once processed, Images and Inventory all works fine, except for Weight settings, it doesn't seem to work at all, it stays at 0 no matter what I input.

I'm running version 5.05a
this also has been an issue for me on past versions.

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TruSake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-November-2009 Status: Offline Points: 15	Post Options Post Reply Quote TruSake Report Post Thanks(0) Quote Reply Topic: Weight Settings problem Posted: 04-August-2015 at 3:55pm
	Here is my issue. When I add an apparel product and am in sub-products, I try to either press "Add New" or "Batch Process" Once there I fill in the Weight, Inventory and Images. Once processed, Images and Inventory all works fine, except for Weight settings, it doesn't seem to work at all, it stays at 0 no matter what I input. I'm running version 5.05a this also has been an issue for me on past versions.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 04-August-2015 at 4:03pm
	if you have an active support plan, it probably makes sense so they can have FTP and look at code/data closely.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(1) Quote Reply Posted: 05-August-2015 at 8:37pm
	The following Apparel Sub Products were created a few minutes ago via the Batch Process Sub Products script, and the weight entered in your Step 2 (of screenshot) was propagated to all of the Sub Products: http://www.productcartdemo.com/apparelv5/pcadmin/app-subPrdsMngAll.asp?idproduct=3565 So perhaps there is a file mismatch of some sort? The first step is to update to v5.1 and re-test the behavior. If it still occurs, please open a support ticket and we will look into it.
	The ProductCart Team Home of ProductCart shopping cart software

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 05-August-2015 at 8:42pm
	<<<open a support ticket>>> the operative term that I omitted from my response yesterday.