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Backorder notification

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Vertcnc View Drop Down
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Joined: 18-August-2010
Location: Illinois
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    Posted: 18-August-2010 at 10:47pm

How is customer advised of a backorder or partial backorder? As a new user to Product Cart, have I missed a solution to notifing the customer that the order has some backordered items? I have our store setup to allow backorders on a per item basis, allowing multiple shipments. On the product view I have it setup to show current inventory and also advise of low stock. I would like to be able to advise the customer at checkout which items are in stock and which are backordered. Does anyone have a solution? Or at least advise the customer at order confirmation that all items are not currently in stock.

Thanks
Tim
Valley Hydraulic Service
www.valleyhydraulic.com
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ITistic View Drop Down
Certified ProductCart Developers
Certified ProductCart Developers


Joined: 26-January-2009
Location: FL
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ITistic Quote  Post ReplyReply Direct Link To This Post Posted: 19-August-2010 at 5:23pm
According to the Wiki there is an email sent to customers when their order contains back-ordered items. If this is the case it should be fairly straight-forward to customize this email. Let me know if you'd like us to help.
Shawn Berg
Owner / Project Manager
(877) iTISTIC / (877) 484-7842
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