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v3.51 autofill fails - Shipping Address - Same as

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Casey_ULA View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Casey_ULA Quote  Post ReplyReply Direct Link To This Post Topic: v3.51 autofill fails - Shipping Address - Same as
    Posted: 06-February-2012 at 12:10pm
productCart v3.51

So it seems that some point this was working and then stopped working (maybe with the last patch? in summer 2011 or fall 2011?)

the problem now is when a customer service person is entering data for a phone order via our website and placing and order the billing address is not populating in the shipping address field when the check box is selected.  I've included to sample screen shots of this error.  

Any thoughts on how to fix this?   

before - link to screen shot 

After selecting "same as billing address?" check box -- link to screen shot

We'd rather not change shopping carts, as ProC v3.51 has been working fine for several years until this issue.  However, I'm to begin shopping for alternatives if this isn't remedied soon.
Casey
Fun Facilitator
www.ula-equipment [d]com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 07-February-2012 at 6:39pm
Hi Casey,

You might want to consider updating your store. Version 3.51 is rather "old school" at this point. Versions 4.0, 4.1 & the current 4.5 use a completely different checkout process that's way slicker.
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kcartwright View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kcartwright Quote  Post ReplyReply Direct Link To This Post Posted: 15-March-2012 at 11:56am
Casey_ULA, can you tell me how you resolved this problem? Same is happening on my site.
Thanks.
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