Skips in invoice numbers |
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Dayv3
Newbie Joined: 07-June-2009 Location: United States Status: Offline Points: 11 |
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Posted: 23-March-2011 at 12:36am |
Hi, When someone goes through process and then drops off my 3.51 store reserves a invoice number for that UN-transaction and then generates an new invoice number for the next sale. The end result is that I have invoice 3, 4, 6, 7... Later, my book keeping people ask me what happened to invoice #5? Is there a fix for this? If not could this issue be addressed in the next version or be included in a patch or minor update? Dave |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Hi Dave,
This is not a bug ( so there will not be a "fix"). The behavior you are describing is the result of the way database record IDs are tied to Order Numbers in ProductCart. The ideal solution would be to use a random set of numbers and letters for each Order ID... but it is not feasible to make this change due to legacy stores. For more information on Incomplete Orders, please refer to the following articles: http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=290&source=KB http://wiki.earlyimpact.com/productcart/orders_status |
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Dayv3
Newbie Joined: 07-June-2009 Location: United States Status: Offline Points: 11 |
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Hi,
In that case, I would rather have "skips" and know what happened than have random invoice numbers. Thanks for getting back to me. Dave |
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