can't log in!!

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   Ages ago I hit a snag one day and couldn't log into ProductCart.  I just "times out" and won't connect.  Things have been crazy and I haven't tried for some time.  But now I need to get back in there, get the store updated and running.  It's currently ON because I couldn't turn it off without logging in.  

I  have tried in Safari and in Firefox .. any suggestions???

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peawink Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-December-2006 Status: Offline Points: 0	Post Options Post Reply Quote peawink Report Post Thanks(0) Quote Reply Topic: can't log in!! Posted: 02-September-2010 at 5:12am
	Ages ago I hit a snag one day and couldn't log into ProductCart. I just "times out" and won't connect. Things have been crazy and I haven't tried for some time. But now I need to get back in there, get the store updated and running. It's currently ON because I couldn't turn it off without logging in. I have tried in Safari and in Firefox .. any suggestions???
	peawink

peawink Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-December-2006 Status: Offline Points: 0	Post Options Post Reply Quote peawink Report Post Thanks(0) Quote Reply Posted: 02-September-2010 at 5:25am
	I should clarify that I am getting stuck at the most basic / first step. At Login - I tick the box that says "I agree to the terms ..." and then push Submit. I'm not even given a chance to put in my user name and password.
	peawink

netprofits Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 05-January-2006 Location: United States Status: Offline Points: 22	Post Options Post Reply Quote netprofits Report Post Thanks(0) Quote Reply Posted: 02-September-2010 at 5:55am
	If you are hosting with CrystalTech, sometime last spring, they implemented a new technology (SRX) to help increase security and prevent attacks. That caused an issue with the control panel acceptance of terms. If that is the case you should contact CrystalTech to get whitelisted. If not, you may want to submit a ticket to Early Impact.
	NetProfits Internet Consulting Certified ProductCart Developer Our Site

peawink Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-December-2006 Status: Offline Points: 0	Post Options Post Reply Quote peawink Report Post Thanks(0) Quote Reply Posted: 02-September-2010 at 5:58am
	that's brilliant. yes, i am with crystaltech. off to contact them now :) thank you!!!
	peawink