Issuing a Store Credit

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I am new to Product Cart; and to this web site we purchased. 

We received our first return. How do you issue a store credit that the customer can use on a future purchase. Not a credit to their credit card, we know how to do that.

We want to credit their order and have the credit be available to them on their next purchase. Will PC do this? I have not been able to find anything in the Wiki on it.

Thanks for your help.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
UH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26-May-2011 Status: Offline Points: 0	Post Options Post Reply Quote UH Report Post Thanks(0) Quote Reply Topic: Issuing a Store Credit Posted: 26-May-2011 at 7:16pm
	I am new to Product Cart; and to this web site we purchased. We received our first return. How do you issue a store credit that the customer can use on a future purchase. Not a credit to their credit card, we know how to do that. We want to credit their order and have the credit be available to them on their next purchase. Will PC do this? I have not been able to find anything in the Wiki on it. Thanks for your help.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 26-May-2011 at 8:09pm
	You can create a customer-specific electronic coupon. Alternatively, if you are using the Reward Points system, you can grant to the customer an amount of Reward Points that is equivalent to the credit amount.
	The ProductCart Team Home of ProductCart shopping cart software

UH Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26-May-2011 Status: Offline Points: 0	Post Options Post Reply Quote UH Report Post Thanks(0) Quote Reply Posted: 27-May-2011 at 10:52am
	Thanks for the ideas about a workaround. I will look into this. I imagine it could get cumbersome using this method if you have a volume of store credits. Thanks again for the quick response.

whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Posted: 02-June-2011 at 6:00pm
	Best way is to use the reward points.