Category error

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   I keep getting an error once I try to edit the categories. I can add categories, load its products, but I cannot edit the categories because I keep getting a 500 - internal server error.

I did not nothing for it to start acting this way. All of the sudden it just started doing it.
Any help would be appreciated.

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TruSake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-November-2009 Status: Offline Points: 15	Post Options Post Reply Quote TruSake Report Post Thanks(0) Quote Reply Topic: Category error Posted: 02-August-2017 at 3:35pm
	I keep getting an error once I try to edit the categories. I can add categories, load its products, but I cannot edit the categories because I keep getting a 500 - internal server error. I did not nothing for it to start acting this way. All of the sudden it just started doing it. Any help would be appreciated.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 02-August-2017 at 4:11pm
	assuming you have an active support plan, you will need to submit a support request to Netsource. It's going to require that someone take actions to reveal the raw error message, figure out what's causing the error, then fix as needed.

TruSake Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04-November-2009 Status: Offline Points: 15	Post Options Post Reply Quote TruSake Report Post Thanks(0) Quote Reply Posted: 13-September-2017 at 10:18am
	Well, issue fixed. What seemed to have helped was to go to View & Edit Categories and then Update Breadcrumbs. I'm guessing after adding, deleting and modifying so many categories, updating breadcrumbs refreshed the data. Also seems like a fix for when coming across error: Error on modifyProduct in main SQL query when trying to access a product's Details and Options. Edited by TruSake - 13-September-2017 at 10:20am

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-September-2017 at 10:42am
	good to hear.