Checkout page incomplete on load, but no errors... |
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padreick
Newbie Joined: 20-February-2012 Status: Offline Points: 24 |
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Posted: 12-July-2013 at 2:27pm |
When I get to the OnePageCheckout when placing an order in my store, the address pane is only about 20px tall, empty, and there is no continue button. It acts like it's finished loading, no errors, everything else looks like it's in place, but nothing can be done to place the order. I've tried replacing some of the relevant files to no avail. I'm so close to getting my store up and running, any help would be great.
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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link please?
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padreick
Newbie Joined: 20-February-2012 Status: Offline Points: 24 |
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Did you happen to alter onepagecheckout.css? Are you able to restore that?
Beyond that, in order to help, I'm going to have to task one of my guys to go figure this out. If you would like such (billable) assistance, please contact me directly to discuss details.
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padreick
Newbie Joined: 20-February-2012 Status: Offline Points: 24 |
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I never altered onepagecheckout.css. I still restored it, but nothing changed.
I have the support plan, I'll probably just submit a ticket.
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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One way I resolve issues like this is to use Beyond Compare from www.scootersoftware.com in order to compare installed code to original distribution code. That allows us to quickly narrow down any differences, which frequently leads us to the source of a problem.
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padreick
Newbie Joined: 20-February-2012 Status: Offline Points: 24 |
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Thanks, I'll definitely check it out.
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padreick
Newbie Joined: 20-February-2012 Status: Offline Points: 24 |
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I was able to solve this. I had moved some files to the root folder in order to get a clean URL for the homepage. I went into the inc_jquery file and simply added a "/" to the specified path for each jquery call and it worked.
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