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Free Shipping Coupon Problems

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 27-October-2009 at 5:12pm
Hi Shane, that is correct. That is the way the system works. These are applicability filters. That is: the coupon is applicable as long as the criteria are met. What Matt was saying is that in v4 you can set those criteria both by inclusion and by exclusion (e.g. coupon is applicable only if product XYZ is being purchased OR coupon is applicable only if product XYZ is NOT being purchased).

We certainly agree that the feature could be expanded to support the functionality you mentioned in your posts. However, we would like to point out that these are not simple changes to the system. For example, in the case of a free shipping coupon (which you referred to above), ProductCart will have to go back and reformulate shipping calculations based on the fact that one or more products are now being excluded from the calculation. This affects a number of things, not just the total order weight. For example, a shipment that ProductCart had estimated being handled with 2 packages (based on the maximum weight per package setting), might now only be shipped in one package.

Anyhow, this is not a simple addition to the checkout source code. Still, it is being considered for a future release.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BigOrder Quote  Post ReplyReply Direct Link To This Post Posted: 28-October-2009 at 9:19am
Thank you for the reply, appreciate it.
Shane
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Post Options Post Options   Thanks (0) Thanks(0)   Quote M Robles Quote  Post ReplyReply Direct Link To This Post Posted: 28-October-2009 at 10:39am
You may want to set the "Parameters that Restrict Applicability" price to the exact amount of the free shipped product and then when another item is added it breaks the parameter of the discount code and then adds shipping. 
There may be additional problems such as EI mentioned where boxs and weights affect the final shipping price.
Best of luck.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 29-October-2009 at 6:38pm
Originally posted by katharina katharina wrote:

Just saw that you can specify weight under coupons.   That will fix the tiny flaw you will encounter with my previous post.  Set the free shipping to orders that have 0 weight only.  Voila, all working the way you envisioned.
 
Thanks, Katharina. Just had a client run into this -- trying to make some products have free shipping using the coupon method at the product level, and ran into the issue here with that making the whole order default to free shipping. Works perfectly by instead not assigning weight to those product and then just setting the coupon to apply only to products with no weight as you suggest here :-)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 29-October-2009 at 8:15pm
I'm glad it worked for somebody.   Thanks for mentioning it.

Katharina
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