Forgot Password Feature is not working |
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theqc
Newbie Joined: 18-August-2009 Status: Offline Points: 0 |
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Posted: 04-September-2009 at 2:59pm |
I have set up my mail settings in the admin section, and my tests come back as a success, however every time I check whether the forgot password box is working, I never receive an email. Anyone have any ideas?? Thx
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Spam folder??
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theqc
Newbie Joined: 18-August-2009 Status: Offline Points: 0 |
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I wish! It doesn't be seeming to send out. There are no errors however on the website.
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Ah well, I thought I would shoot for the easy target first :-)
Have you tried different email settings? I recommend CDOSYS. Another possibility is the hosting company blocking email - so if your using an email address for your domain try an external one, or vica versa. |
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theqc
Newbie Joined: 18-August-2009 Status: Offline Points: 0 |
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What is weird is that the email settings were working, and then I tried another test message and received a failed response. I checked the authentication box, added my settings and it works. Figures it was user error. BTW, I am using CDO. Thanks!
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