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Changing Customer Payment Method

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austcold View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Topic: Changing Customer Payment Method
    Posted: 14-February-2011 at 7:44pm
A customer made a purchase in the online store and selected Direct Debit payment option.

But then they called by phone and paid via credit card!

I can not see how I can change this payment method to credit card.
www.austcoldindustries.com.au

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Brett View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brett Quote  Post ReplyReply Direct Link To This Post Posted: 14-February-2011 at 8:57pm
I don't see a way to change the order payment method without some kind of modification. You should probably cancel the order and create a new one with the new payment details if you want the order to reflect the change of payment method.
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intour View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote intour Quote  Post ReplyReply Direct Link To This Post Posted: 22-February-2011 at 5:19am
I think this has been raised before and as far as I am aware Brett's solution is the best one.
 
The order has it's status updated once a payment has been accepted and I don't think you can edit the payment method after that point - which does make some sense.
 
Nigel
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