Quickbooks Inventory

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   Have another store running on ProductCart v3.51. Have a scenario that we are unsure if it is working correctly or not:

QB inventory shows 1 unit
PC inventory shows  1 unit
Customer places order for 1 unit.
PC inventory then shows 0 unit.
Order is in processed status, but does not synchronize into QB until shipped status.
Run web connector while order is in processed status.
Inventory is changed back up to 1 units in PC when the one order is still in queue to be processed.

With this scenario, it becomes possible for another order to be placed for the same item. We have not seen this since running this store for the last 4 years. maybe we just did not notice.

PC is set 
Do you want to update ProductCart with QuickBooks inventory levels?    

                    < name="InventorySynch" id="InventorySynch" value="Y" ="" ="">
                     Yes.  Automatically replace my product quantity 
with the QuickBooks "Quantity on Hand" for all mapped products.
Inventory is tracked in both places.

Is it supposed to work in this fashion or is something amiss? 
Was this corrected in a newer version?

We have not upgraded because there is 'wholesale' functionality on this version that can never work on newer versions.

Your advice is most appreciated! The first correct answer will reward you with 1 lb of freshly roasted coffee shipped in the USA.

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1st-line Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15-October-2012 Location: Freehold, NJ Status: Offline Points: 5	Post Options Post Reply Quote 1st-line Report Post Thanks(0) Quote Reply Topic: Quickbooks Inventory Posted: 03-May-2013 at 6:24pm
	Have another store running on ProductCart v3.51. Have a scenario that we are unsure if it is working correctly or not: QB inventory shows 1 unit PC inventory shows 1 unit Customer places order for 1 unit. PC inventory then shows 0 unit. Order is in processed status, but does not synchronize into QB until shipped status. Run web connector while order is in processed status. Inventory is changed back up to 1 units in PC when the one order is still in queue to be processed. With this scenario, it becomes possible for another order to be placed for the same item. We have not seen this since running this store for the last 4 years. maybe we just did not notice. PC is set Do you want to update ProductCart with QuickBooks inventory levels? < name="InventorySynch" id="InventorySynch" value="Y" ="" =""> Yes. Automatically replace my product quantity with the QuickBooks "Quantity on Hand" for all mapped products. Inventory is tracked in both places. Is it supposed to work in this fashion or is something amiss? Was this corrected in a newer version? We have not upgraded because there is 'wholesale' functionality on this version that can never work on newer versions. Your advice is most appreciated! The first correct answer will reward you with 1 lb of freshly roasted coffee shipped in the USA.