Discount and Gift Codes |
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Jackalope
Groupie Joined: 07-July-2006 Status: Offline Points: 0 |
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Posted: 16-October-2007 at 8:46pm |
How do you get discount and gift certificate codes to stay imputted? If a discount code is not automatically added during checkout and a customer has to input it manually, if you change the payment method they disappear and have to be re-inputted. Thanks in advance. |
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whizzinpc
Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20 |
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yah i noticed that too... if you go back from the payment page it also loses it. This needs to be fixed.
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fidjiti
Senior Member Joined: 30-November-2006 Location: United States Status: Offline Points: 0 |
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I have found that to be annoying too. I think customer's are excited to enter the discount codes and calculate their total and they don't realize they need to change the payment method first even though it appears before the input field. Then when they place their order they think all is peachy until you charge them the wrong total. Or until they go to the confirmation page. Either way it should retain the codes.
Definitely needs to be considered a bug, so it can be fixed. ;) |
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Linda - I wish I knew ASP.
To view my ever evolving site click the "www" button below. :) |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Thanks for your feedback. We are looking into it.
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