Cannot Log In to the Control Panel

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      I was in the Control Panel trying to go to Settings > Generate Navigation and when I clicked on that link, it gave me a Error 404. I then tried to go back in my browser and it gave me the same error. I then closed out of my browser and opened a new session and typed in the Control Panel URL and it still gave me the error. I now cannot log in at all (where as I had been able to all night). Any suggestions? 

Also, on the subject of Generate Navigation, I input the code in to my header.asp for the Generate Navigation and when I go in to the control panel it won't let me execute the wizard to be able to install it. On the actual header.asp page I get a text area saying to go in to Settings, etc in the Control Panel, but every time I try I get the Error 404.

Thanks for your help!

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coindropshere Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 26-November-2008 Status: Offline Points: 0	Post Options Post Reply Quote coindropshere Report Post Thanks(0) Quote Reply Topic: Cannot Log In to the Control Panel Posted: 26-November-2008 at 9:39pm
	I was in the Control Panel trying to go to Settings > Generate Navigation and when I clicked on that link, it gave me a Error 404. I then tried to go back in my browser and it gave me the same error. I then closed out of my browser and opened a new session and typed in the Control Panel URL and it still gave me the error. I now cannot log in at all (where as I had been able to all night). Any suggestions? Also, on the subject of Generate Navigation, I input the code in to my header.asp for the Generate Navigation and when I go in to the control panel it won't let me execute the wizard to be able to install it. On the actual header.asp page I get a text area saying to go in to Settings, etc in the Control Panel, but every time I try I get the Error 404. Thanks for your help!

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 27-November-2008 at 6:16am
	A sudden problem with being able to successfully log into the Control Panel can be due to: - a password change (check with your staff) - CAPS LOCK on the keyboard as the password is case sensitive - inability to connect to the database (e.g. temporary network or server issue) - encryption problem, which can be due to a change to the file "storeconstants.asp" As for the 404 issue: make sure that the following tasks have been correctly executed: - Rename "pcadmin" folder name - Rename "productcart" folder name - More information on category navigation in ProductCart If you cannot figure out the problem, please submit a support ticket. Edited by earlyimp - 27-November-2008 at 6:17am
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