Updating Quickbooks Edition

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I have been using ProductCart with the Quickbooks synchronizer for several months with flawless service.  I have been using the 2007 edition of Quickbooks, up till this week, when I installed the 2011 edition.  All company information and product data has been transferred into the new edition and Quickbooks works perfectly on my computer.  When I run the synchronizer, however, it is no longer connecting ProductCart with my Quickbooks account.  Any suggestions on how I update the information with ProductCart so I can continue transferring orders?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
windsornature Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-June-2011 Status: Offline Points: 0	Post Options Post Reply Quote windsornature Report Post Thanks(0) Quote Reply Topic: Updating Quickbooks Edition Posted: 20-June-2011 at 2:08pm
	I have been using ProductCart with the Quickbooks synchronizer for several months with flawless service. I have been using the 2007 edition of Quickbooks, up till this week, when I installed the 2011 edition. All company information and product data has been transferred into the new edition and Quickbooks works perfectly on my computer. When I run the synchronizer, however, it is no longer connecting ProductCart with my Quickbooks account. Any suggestions on how I update the information with ProductCart so I can continue transferring orders?

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 20-June-2011 at 2:20pm
	It sounds like you may have created a new company file during the upgrade. If the company file is updated everything would have the same "id" and it should be seamless. However, if you created a new company file (or the upgrade wizard did) the "id" of each item may change. In such a case you would need re-import the company file and "re-map" the products to the new items. Also note the current version of the Add-On is 1.07. If you are using an older version I recommend you update before you re-import your company file.

windsornature Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-June-2011 Status: Offline Points: 0	Post Options Post Reply Quote windsornature Report Post Thanks(0) Quote Reply Posted: 20-June-2011 at 2:46pm
	Thanks for the quick reply Matt. I will look into this and see what I can find out. If I have to re-import and re-map information, do I follow the exact steps I followed when I originally linked the two? Do I need to do anything to uninstall my previous work? Also, how do I verify my Add-on version and update it? Thanks.

mimpoz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22-May-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote mimpoz Report Post Thanks(0) Quote Reply Posted: 02-December-2011 at 10:53am
	Hi - did you have any luck with this? My client updated their quickbooks version from 2010 to 2011 and now it is not working. They did not use a new company file, they just updated Quickbooks and opened the old file in it. Any help would be appreciated.
	e-Notations Website design and development