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Problems Uploading Pictures

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BBliss View Drop Down
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Joined: 18-November-2014
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BBliss Quote  Post ReplyReply Direct Link To This Post Topic: Problems Uploading Pictures
    Posted: 18-November-2014 at 9:09pm
I am trying to upload a new picture to our website and I keep getting this error message…

An Error occurred while attempting to upload your images: Object required

 

This is probably due to a default configuration option in IIS, which only allows the entity size in a POST request to be 200,000 bytes (~200KB).

 

You have to change this setting if you want to upload multiple images files or large image files through the ProductCart application (otherwise you can just FTP the file to the same location: e.g. the "pc/catalog" folder).

 

To change this setting:

 

- Open IIS Manager

- Navigate the tree to your application

- Double click the "ASP" icon in the main panel

- Expand the "Limits" category

- Modify the "Maximum Requesting Entity Body Limit" to a larger value

 

I have tried reducing the file size to under 200KB but it still doesn’t work. Is there a way to fix this? I do not have a way to access it via FTP.  

What is an IIS Manager or where do I find it?  

Thanks in advance!!

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Greg Dinger View Drop Down
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Joined: 23-September-2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 19-November-2014 at 10:27am

This is a hosting issue.  IIS is the Windows application that allows web sites to live on the Internet.  Where are you hosted?  Their support folks are going to need to assist.

If you go to the troubleshooting page (help menu) do you see any errors under "Available Upload Components"?


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