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ACH Direct and Productcart CC problems |
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313-313 
Newbie 
Joined: 17-July-2008 Status: Offline Points: 0 |
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 Posted: 09-March-2009 at 11:08am |
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Apparently a com component was not installed on the server and JDigital did that pretty quickly. After clicking on the process order, a new page opens up with the following error "Error : There was a problem completing your order. We
apologize for the
inconvenience. Please contact customer support to review your order." I
checked my virtual terminal and there are no transactions that have
been recorded. There seems to be a problem at the server or with PCart.
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ACHDirectSupport
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Joined: 24-March-2009 Status: Offline Points: 0 |
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Posted: 24-March-2009 at 4:27pm |
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After your most recent post, our logs reflect several successful credit card transactions were processed. Details of these transactions may be viewed by first navigating to https://www.paymentsgateway.net and then clicking "Merchant Login". Please advise if this is still an open issue and we can investigate further.
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313-313
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Joined: 17-July-2008 Status: Offline Points: 0 |
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Posted: 24-March-2009 at 10:27pm |
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It is finally working after few phone calls and some lost orders.
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