Editing an order

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   Hi,

Sometimes in a phone order,  I want to give a customer an instant rebate or discount.  I notice that I can edit the order after it is processed but the problem is that the customer gets the email before I edit the order.  How can I work around this so that the email is sent after I edit the order so that the correct order details is displayed in the email?

If I set the offline payment status to be set as "default", will the email still be sent?

John

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john123 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-January-2008 Location: Canada Status: Offline Points: 2	Post Options Post Reply Quote john123 Report Post Thanks(0) Quote Reply Topic: Editing an order Posted: 27-October-2009 at 10:37pm
	Hi, Sometimes in a phone order, I want to give a customer an instant rebate or discount. I notice that I can edit the order after it is processed but the problem is that the customer gets the email before I edit the order. How can I work around this so that the email is sent after I edit the order so that the correct order details is displayed in the email? If I set the offline payment status to be set as "default", will the email still be sent? John