Cross Selling Error

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Recently upgraded from 3.11 to 3.51, this used to work fine but not it does not.
We sell baskets, we list shrink wrap as a cross selling item.  Shrink is only sold in quantities of 50 and is marked as such.  Problem is now when a customer adds the shrink and adjusts the quantity of baskets ordered, it adjusts the shrink also to the same number and it can not be changed.  Did not do this on the prior version.

For reference, can look at this item to see the error.
http://www.basketware.com/cart/pc/viewPrd.asp?idproduct=16&idcategory
check the "may we also suggest" add to cart, then adjust the value and you'll see what I mean.

Anyone know how to fix this problem?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
oic Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09-October-2008 Status: Offline Points: 0	Post Options Post Reply Quote oic Report Post Thanks(0) Quote Reply Topic: Cross Selling Error Posted: 12-November-2009 at 4:08pm
	Recently upgraded from 3.11 to 3.51, this used to work fine but not it does not. We sell baskets, we list shrink wrap as a cross selling item. Shrink is only sold in quantities of 50 and is marked as such. Problem is now when a customer adds the shrink and adjusts the quantity of baskets ordered, it adjusts the shrink also to the same number and it can not be changed. Did not do this on the prior version. For reference, can look at this item to see the error. http://www.basketware.com/cart/pc/viewPrd.asp?idproduct=16&idcategory check the "may we also suggest" add to cart, then adjust the value and you'll see what I mean. Anyone know how to fix this problem?

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-November-2009 at 5:50pm
	Hi, Please raise a support ticket.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-November-2009 at 5:55pm
	Hi, I just checked and believe this issue has been resolved in the patches available here : http://wiki.earlyimpact.com/updates/updates#productcart_v4
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code