Email issue

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   The last 48 hours emails originating from my store ( new order notification, customer service request etc.) are getting caught in my spam filter.  Nothing has changed other in the store or in my email setting on my end.  I am using google/gmail for enterprise hosting of my domain email.

Any help or insight would be greatly appreciated

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JMS@RL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2011 Status: Offline Points: 0	Post Options Post Reply Quote JMS@RL Report Post Thanks(0) Quote Reply Topic: Email issue Posted: 11-February-2011 at 9:36pm
	The last 48 hours emails originating from my store ( new order notification, customer service request etc.) are getting caught in my spam filter. Nothing has changed other in the store or in my email setting on my end. I am using google/gmail for enterprise hosting of my domain email. Any help or insight would be greatly appreciated

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-February-2011 at 5:57am
	Hi, Try the articles on this page : http://mail.google.com/support/bin/search.py?ctx=en%3Asearchbox&query=why+is+email+from+my+domain+marked+as+spam+ Start with the "Bulk Senders Guidelines".
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 12-February-2011 at 6:00am
	Hi, As you are a paying customer of Google for their email service I would raise a ticket with them directly about this issue.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

JMS@RL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2011 Status: Offline Points: 0	Post Options Post Reply Quote JMS@RL Report Post Thanks(0) Quote Reply Posted: 16-February-2011 at 10:14pm
	issue resolved....... Needed to install a DKIM

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 17-February-2011 at 4:09am
	Hi, thanks for letting us know as will help other in the future. For those wondering, like I was, what a DKIM is, Google is our friend :-) Its - DomainKey Identified Mail http://googleappsupdates.blogspot.com/2011/01/email-authentication-using-dkim-now.html
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code