Affiliate Program

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Through testing, we've found that if someone visits our site from "affiliate a", then visits our site from "affiliate b", "affiliate a" will get the sale.
We only have one affiliate, but during testing, I created a test affiliate.  My test order worked as expected.  Today, when testing the link our affiliate had put on their site, I processed the order, but it showed up under my test affiliate.  I verifed that the affiliate's id was correctly in the link.  It was.

I then tried the order on another computer, using the affiliate's link - this one applied correctly.

Has anyone else seen this?

I know that it's rare that one person will reach our site using different affiliates, but it is possible, since our customers are part of a community...

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steverguy Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 05-April-2006 Location: United States Status: Offline Points: 44	Post Options Post Reply Quote steverguy Report Post Thanks(0) Quote Reply Topic: Affiliate Program Posted: 29-June-2011 at 10:50am
	Through testing, we've found that if someone visits our site from "affiliate a", then visits our site from "affiliate b", "affiliate a" will get the sale. We only have one affiliate, but during testing, I created a test affiliate. My test order worked as expected. Today, when testing the link our affiliate had put on their site, I processed the order, but it showed up under my test affiliate. I verifed that the affiliate's id was correctly in the link. It was. I then tried the order on another computer, using the affiliate's link - this one applied correctly. Has anyone else seen this? I know that it's rare that one person will reach our site using different affiliates, but it is possible, since our customers are part of a community...
	"Remember, 72.5% of all statistics are made up."

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 29-June-2011 at 11:08am
	Hi, this is working correctly. If someone visit from affiliate A then they are rightly treated as the affiliate who introduced the new customer. Take a look at the Wiki where the rules about affiliates are documented.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

steverguy Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 05-April-2006 Location: United States Status: Offline Points: 44	Post Options Post Reply Quote steverguy Report Post Thanks(0) Quote Reply Posted: 29-June-2011 at 11:43am
	Thanks Hamish. There are some limitations to that way of thinking, because customers might come from affiliates with different specializations. If you're on a website for affiliate "B" and they recommend a specific product, and you trust them because they're an instructor, it's too bad they won't get the credit, since you had previously purchased following the ink from an affiliate blogger. It is what it is though - and we're not really complaining... it's just not "exactly" how we would've done it. :) Thanks for the quick reply!
	"Remember, 72.5% of all statistics are made up."