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charset problem - html editor

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austcold View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Topic: charset problem - html editor
    Posted: 10-January-2012 at 2:37am
I have this symbol "�"  showing on some of my products pages in Google Chrome but not in IE Explorer. The charset for pages is "content="text/html; charset=utf-8""

To rectify this I can edit the product and click on "html editor" and just click save.

I need to find a solution that I can apply to correct this globally throughout Productcart as this is an issue with a large number of products.

I have posted regarding this before and tried changing the charset to utf-8 but does not seem to be the end of this problem.

Please help.
www.austcoldindustries.com.au

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austcold View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Posted: 10-January-2012 at 5:14am
I think I found the cause and I am trying some solutions now.

Will Update later.
www.austcoldindustries.com.au

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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Posted: 12-January-2012 at 7:46pm
Cant work this out, If I change the Charset to charset=iso-8859-1 it just changes the symbol.

I have looked at the data in the DB and there is nothing where the symbol shows in the browser.

If I use utf-8 the problem is only in Google Chrome, using charset=iso-8859-1 it shows in multiple browsers.

Dont know how this started.
www.austcoldindustries.com.au

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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Posted: 12-January-2012 at 7:56pm
I read one of my previous posts from March 2011 where I had found the problem and and added the  charset=utf-8 and thought I fixed the problem.

Lately we discover that the problem persists in Google Chrome.


Edited by austcold - 12-January-2012 at 7:57pm
www.austcoldindustries.com.au

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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Posted: 12-January-2012 at 8:32pm
My wife read up on this for hours and asked me to try this.

charset=utf-8" without BOM

And it appears to have worked.
www.austcoldindustries.com.au

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Post Options Post Options   Thanks (0) Thanks(0)   Quote macleather Quote  Post ReplyReply Direct Link To This Post Posted: 13-January-2012 at 7:17pm
Hi austcold,

I've had a similar strange character show up in some descriptions on my site. In my case, it was the result of an extra space in between two words. Once I removed the space, the character was gone.

Don't know if this will work for you but worth a try if it occurs again.

Alan
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Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Posted: 13-January-2012 at 7:46pm
In my case there is no extra space. If I use utf-8 charset it only shows in Google Chrome.

And I can still get this to show if I log into Productcart CP and got to a product and change the image then preview the product. But if I close the browser and reopen it they go away.

Very strange, but from what we have worked out this is a glitch with chrome. And could be related with the html editor in productcart. However is we use charset iso-8859-1 the problem persists in all browser but with another symbol, (an A with the line above it".

Since we applied the "utf-8 without BOM" the problem does not persist once Chrome has been closed.

Dont know if any other issues may arise from the without BOM command but time will tell.


Edited by austcold - 13-January-2012 at 7:47pm
www.austcoldindustries.com.au

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