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Back Button deleting order

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louis8789 View Drop Down
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    Posted: 28-February-2012 at 7:54am
Hi,

I'm currently experiencing an odd problem only when using Chrome to browse my site. If a customer configures an order and then proceeds to the next step "Accessories". From this page if the user hits the browsers back button it returns them to the previous page. However, it completely clears the price of the configuration they just did. BUT it's not clearing the items they selected....just the price. Which means they would be getting the item for free.

For example.
User selects $100 item.
Configures the item and spends an additional $50.
Proceeds to step 2. Clicks Back button on browser.
Price has returned to $100 but they still have the extra $50 dollar item selected and are able to checkout without being charged for it.

Any ideas? This only appears to happen. I've tried removing almost all external javascript from the header and footer.

Edit: I'm also using version 4.1sp2


Edited by louis8789 - 28-February-2012 at 8:11am
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Guests View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2012 at 12:33pm
Could you provide us a link to a example product page so we can have a peep?
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2012 at 1:15pm
Please raise a support ticket.
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