Minus Unit Price in Cart

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi,

We've been using ProductCart for a short while and have encountered a problem.
After configuring a BTO Product and adding it to cart, we receive a negative unit price.
The actual unit price for this item (Thecus N5200PRO) is £397.
The price of the customisations are £1490 (5 x hard drives).
Below is what the price shows up to be.
I only have this problem when either I'm not logged in or logged in as a Retail customer, it works fine as a Wholesale customer.
Where have I gone wrong?

Edited by TAS - 15-September-2011 at 12:22pm

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
TAS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 15-September-2011 Location: UK Status: Offline Points: 0	Post Options Post Reply Quote TAS Report Post Thanks(0) Quote Reply Topic: Minus Unit Price in Cart Posted: 15-September-2011 at 12:12pm
	Hi, We've been using ProductCart for a short while and have encountered a problem. After configuring a BTO Product and adding it to cart, we receive a negative unit price. The actual unit price for this item (Thecus N5200PRO) is £397. The price of the customisations are £1490 (5 x hard drives). Below is what the price shows up to be. I only have this problem when either I'm not logged in or logged in as a Retail customer, it works fine as a Wholesale customer. Where have I gone wrong? Edited by TAS - 15-September-2011 at 12:22pm

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 15-September-2011 at 2:02pm
	Hi Tas, That's very odd indeed! Please raise a support ticket so that we can properly investigate. Click on "Submit a Ticket" and then login to your account to do so. (http://www.earlyimpact.com/productcart/technical-support.asp ) Hamish
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code