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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2010 at 1:39am
Sean, good point. Probably not a good idea to have it on the "order completed" page
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Guests Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2010 at 1:48am
No reason not to hve it there too though; might be useful to a returning customer buying the same thing again.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote mattprice Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2010 at 4:35am
Perhaps a facility to switch on a list of the Last 10 Purchased Products below the list of links on the Account Menu screen (custpref.asp) with a link alongside each product to "Please Leave a Review".
 
A regular customer is probably more likely to leave a review and this is the screen they are probably going to return to after they have purchased.  As a heading to this box perhaps there could be a decription set within the admin that spells out any incentives on offer for writing a review (as previously mentioned).
 
Matt
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2010 at 10:57am
Talking about customer "rewards" or "bribes".  ;-)
What about a birthday club.  The customer has the option to give his birthday (month and date, year not needed) for special birthday promotions.  Kind of like signing up for the newsletter.  Two weeks prior a birthday coupon would be send out. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wesley Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2010 at 7:25am
I would like to throw my support behind this add-on. An avid online shopper loves reviews and gives them them the confidence to make the purchase.   i would like to have something that would send an email out x amount of days after shipment has been completed stating their opinion matters and helps other customers in making informed buying decision and for their time if they provide a quality revue they can receive x percent off of their next order. If we accept it, then the system would generate coupon code that would be good for 60 days. This add-on would be golden for us and I'm sure for a lot of other ecommerce sites as well.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote whizzinpc Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2010 at 6:54pm
Auto email would be the best way to do it... and when a customer logs in to their account and views a previous order, each item they purchased should have a link to write a review for it.

We email our customers that ordered x amount of days ago and in the email we link them to their account and give them instructions to view previous order and click the write a review button which is next the each product they purchased.
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