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Email issue

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Hamish View Drop Down
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Joined: 12-October-2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Topic: Email issue
    Posted: 17-February-2011 at 4:09am
Hi, thanks for letting us know as will help other in the future.

For those wondering, like I was, what a DKIM is, Google is our friend :-) 
Its - DomainKey Identified Mail
http://googleappsupdates.blogspot.com/2011/01/email-authentication-using-dkim-now.html
 
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JMS@RL View Drop Down
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Joined: 11-February-2011
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JMS@RL Quote  Post ReplyReply Direct Link To This Post Posted: 16-February-2011 at 10:14pm
issue resolved.......   Needed to install a DKIM
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 12-February-2011 at 6:00am
Hi,  As you are a paying customer of Google for their email service I would raise a ticket with them directly about this issue.
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Hamish View Drop Down
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Joined: 12-October-2006
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 12-February-2011 at 5:57am
Hi,  Try the articles on this page : http://mail.google.com/support/bin/search.py?ctx=en%3Asearchbox&query=why+is+email+from+my+domain+marked+as+spam+
Start with the "Bulk Senders Guidelines".
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JMS@RL View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JMS@RL Quote  Post ReplyReply Direct Link To This Post Posted: 11-February-2011 at 9:36pm
The last 48 hours emails originating from my store ( new order notification, customer service request etc.) are getting caught in my spam filter.  Nothing has changed other in the store or in my email setting on my end.  I am using google/gmail for enterprise hosting of my domain email.

Any help or insight would be greatly appreciated
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