Email issue |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 17-February-2011 at 4:09am |
Hi, thanks for letting us know as will help other in the future.
For those wondering, like I was, what a DKIM is, Google is our friend :-) Its - DomainKey Identified Mail http://googleappsupdates.blogspot.com/2011/01/email-authentication-using-dkim-now.html |
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JMS@RL
Newbie Joined: 11-February-2011 Status: Offline Points: 0 |
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issue resolved....... Needed to install a DKIM
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi, As you are a paying customer of Google for their email service I would raise a ticket with them directly about this issue.
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi, Try the articles on this page : http://mail.google.com/support/bin/search.py?ctx=en%3Asearchbox&query=why+is+email+from+my+domain+marked+as+spam+
Start with the "Bulk Senders Guidelines". |
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JMS@RL
Newbie Joined: 11-February-2011 Status: Offline Points: 0 |
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The last 48 hours emails originating from my store ( new order notification, customer service request etc.) are getting caught in my spam filter. Nothing has changed other in the store or in my email setting on my end. I am using google/gmail for enterprise hosting of my domain email.
Any help or insight would be greatly appreciated |
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