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IE keeps terminating |
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St_Pierce 
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Joined: 14-December-2008 Status: Offline Points: 0 |
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 Posted: 22-February-2009 at 11:02am |
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I don't have Product Cart installed locally... This is on the hosting site where I guess EI did the setup and Installation. The store is underconstruction as I am getting familiar with Product Cart but I do have some test products in there. Domain is streetpiercing.com Let me know if you need any additional information... Thanks again!
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Greg Dinger
Certified ProductCart Developers 
Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 22-February-2009 at 11:20am |
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Please re-generate the category navigation in your store.
http://streetpiercing.com/store/pc/home.asp comes up but when one inspects the category navigation, they are pointing to the IP which has been assigned to your site. That may not solve anything but at least the store will continue to operate within your domain instead of switching to the IP.
Once that has been done, if problems prevail, please submit a support ticket to EI. I am concerned about your assertion that scStoreURL is blank. That needs to be resolved if true, and possibly needs to be edited. EI support will know what to do.
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JoltDigital
Certified ProductCart Developers
Joined: 26-October-2005 Location: United States Status: Offline Points: 0 |
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Posted: 23-February-2009 at 7:27pm |
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Hello, if you send an email to support@joltdigital.com or hit us up on our live chat we will be happy to help you resolve any issue.
Thank you and have a nice day.
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loracady
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Joined: 28-December-2007 Location: United States Status: Offline Points: 2 |
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Posted: 05-May-2009 at 3:53pm |
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Hi- This exact same thing keeps happening to me on IE7 as well.
While clicking on products on my website: "the page hangs while downloading data... what I see in the status bar is...
'(1 item remaining) Downloading data http://ipaddress/store/pc/images/highslide/zoomin/cur...'" Did you ever find out what the problem was? Edited by loracady - 05-May-2009 at 3:56pm |
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www.TheSleepShop.com
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 05-May-2009 at 4:07pm |
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Hi loracady,
Is this on a live store or a local test site? On a live store it should not be using the ipaddress in the URL and it's fairly easy to do the same. |
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loracady
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Joined: 28-December-2007 Location: United States Status: Offline Points: 2 |
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Posted: 05-May-2009 at 4:19pm |
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Hi Hamish-
This is on a live store. Sorry, I just used the original quote from St. Pierce's post. On my status bar, when IE 7crashes, it says:
(1 item remaining) Downloading data http://www.thesleepshop.com/store/pc/images/highslide/zoomin/cur...
Sometimes when it crashes, there is nothing in the status bar.
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www.TheSleepShop.com
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 05-May-2009 at 4:28pm |
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Hi,
It seems fine when I browse around the store with IE7. Is there a particular URL that is causing problems? |
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loracady
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Joined: 28-December-2007 Location: United States Status: Offline Points: 2 |
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Posted: 05-May-2009 at 4:32pm |
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No, it happens randomly. I uninstalled IE7 and then I reinstalled it, hoping maybe there was a corrupt file on my pc.
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www.TheSleepShop.com
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loracady
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Joined: 28-December-2007 Location: United States Status: Offline Points: 2 |
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Posted: 14-May-2009 at 2:57pm |
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Has anyone else had this problem? I was just trying to take an order for a customer and IE 7 froze up like it always does. None of my customers have been complaining about IE 7 crashing on them, but I am worried that it might. I found something about this online, but I don't know how to make sense of it or if it even applies to my situation: http://highslide.com/forum/viewtopic.php?f=1&t=3611&p=17027. |
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www.TheSleepShop.com
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St_Pierce
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Joined: 14-December-2008 Status: Offline Points: 0 |
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Posted: 15-May-2009 at 8:43am |
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Hi loracady, Sorry to hear you are having problems, that was a frustrating on for me since it would only happen in the Control Panel or while "clicking around" in my store - nowhere else!
Jolt was checking things on their end and I was checking thing on my end. But the problem seemed to have stopped after I "reset" IE7. Here is the microsoft support link concerning this... http://support.microsoft.com/kb/923737
I haven't had the problem since... The only thing that is puzzling to me is that you said you did a reinstall of IE7 which I think would have reset everything in the process. Anyway, I hope this helps you.
Good luck,
St_Pierce
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