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Incomplete Orders/Abandoned Cart Auto e-Mail

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MGatESS View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MGatESS Quote  Post ReplyReply Direct Link To This Post Topic: Incomplete Orders/Abandoned Cart Auto e-Mail
    Posted: 16-August-2017 at 10:45am
More and more I am seeing a trend towards having responses to abandoned carts (incomplete orders). The Marketing Industry is "pushing" for companies to respond to abandoned carts since they can bring conversions.

Unless I do not understand where in the ProductCart admin menu it may be, I have not found any "auto-responder" for Incomplete Orders in ProductCart 5.2.00.  Is there one in v5.2.10?

If not, are there any plans of including an e-mail auto-responder for Incomplete Orders (abandoned carts) in the near future?  A good feature would be for a PC admin to "turn on" (check box/radio button) and fill-in a form - like the e-mail forms available for "Order Received", "Order Confirmation", "Order Canceled", etc. 
~ Mark G.

ESS, Inc. - www.endoscopy.com
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 16-August-2017 at 11:14am
An "Abandoned Cart Follow-up" module is available for 5.1.01 as well as 5.2.1.  The code that has been implemented for this module represents a "very light touch" on the base code, and is available for a one-time fee.

The same author, Sean Connors, has these mods:
Batch Process Images
Customer Account Page
Discount Codes before Checkout
HTML Emails

All may be viewed/tested/purchased at the following links:

http://wms.greybeardhosting.net/store5210/pc/home.asp

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 17-August-2017 at 6:53pm
There is also a new App in ProductCart v5.2.1, powered by CartStack:


You can learn more about their specific service here:

The ProductCart Team

Home of ProductCart shopping cart software
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