Mosso (RackSpace) Cloud Permissions Problem

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   Hi mimpoz,
  These issues look like ones that should be raised with Mosso support, havew you tried that? If so, did they have solutions for those two problems?

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Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 04-May-2009 at 6:53am
	Hi mimpoz, These issues look like ones that should be raised with Mosso support, havew you tried that? If so, did they have solutions for those two problems?
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

alx Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-April-2009 Status: Offline Points: 0	Post Options Post Reply Quote alx Report Post Thanks(0) Quote Reply Posted: 11-May-2009 at 7:36pm
	Hi there! I'm setting up product cart on Mosso environment. Got stuck on folder permissions, argghh! hope you guys can through me a line here, thanks in advance. Here's what i have done: 1. Installed windows server 08 iis 7 web site on mosso: site up and running ok... 2. Installed SQL database: pc sql script and connection string ok... 3. Set permissions with filezilla and checked recurse into sub directories all files and folders: +top root folders: web -- 775 content --775 +product cart folders: product cart folder renamed to 'shop' -- 777 inherit to all folders and files As I run the setup wizard error on file permissions, tried to figure out what was causing this. I got that if I rename the 'productcart' folder to 'shop', but not the 'pcadmin' the wizard passes all tests OK. But if I rename the 'pcadmin' folder as suggested, just cant get through the test, productcart and pcadmin folder fails. Got 'admin' name back to 'pcadmin' and voaila!, errors passed. This is so weird, do you guys have some idea what would be wrong, I wouldnt like to leave the administration folder as 'pcadmin' default. Thanks!!

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 11-May-2009 at 7:42pm
	Did you set the name of the admin folder in "/includes/secureadminfolder.asp"?

alx Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 30-April-2009 Status: Offline Points: 0	Post Options Post Reply Quote alx Report Post Thanks(0) Quote Reply Posted: 12-May-2009 at 12:48pm
	That did the trick! Thank you Greg. Have a nice one!

Kix Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-August-2008 Status: Offline Points: 0	Post Options Post Reply Quote Kix Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 7:31am
	I wanted to check in on this thread and see if anyone else has had issues with ProductCart on the Rackspace Cloud. I'm about to move one of my client's stores to it. We used the Apparel add-on very heavily on the site and I want to make sure it doesn't have issues before we move the store over.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 10:23am
	www.maingear.com was there, and they decided to move away and host with us. Also, Mark Shipp mark@cognecy.com has some opinions and experience with Mosso. You may want to check with him, and write to maingear to ask what they did or did not like about Mosso.

ammonihah Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 18-April-2008 Location: United States Status: Offline Points: 57	Post Options Post Reply Quote ammonihah Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 11:08am
	Don't waste your time with Mosso. I actually went to GreyBeard Designs and used Greg for my hosting after messing with Mosso for a few weeks. What a pain. Not worth the time. Greg has fast stable hosting and he provides good support because he knows Product Cart inside and out. I wanted to just make money with my cart, not fiddle with settings on a cloud server to see if I could get things to work, never know if I missed something and could be down tomorrow. You can find him at http://www.greybearddesigns.com.

cognecy Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 18-March-2006 Location: United States Status: Offline Points: 8	Post Options Post Reply Quote cognecy Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 11:29am
	Keep in mind that Mosso/RackSpace Cloud is running Windows inside a Linux Shell. Now that is not all together a bad thing and I will be the first to admit that I think it is a very cool concept. Now for the bad ... As neat as it is, there are some intrinsic problems that arise namely with the permission stacks. Linux and Windows use two entirely different methodologies when it comes to permissions. Linux uses Change Mode (CHMOD) permissions which are not compatible with Windows permissions (apples and oranges). ProductCart and at least one of the EI addon modules are dependent on having the "Windows" permissions set properly. Even though you are running a virtualized version of Windows, it is not possible to set Windows File/Folder permissions in the Mosso environment. Many users, and myself when I was testing their service, have had problems getting the permissions set correctly. What will typically happen is you will have to do a combination of setting CHMOD777 and working with the techs at Mosso to get it to work without error. There is another problem with Mosso and that is with ASP.NET which also comes back to the permissions. If you are ever thinking about running the QuickBooks Synchronizer product, the Mosso environment would likely not be the best place for that. Do not get me wrong, you can probably get it to work, but not without some effort. My own experience with Mosso concluded with low overall scores on speed, performance, and reliability. Bottom line is that as cool as the concept is, I do not recommend Mosso for any mission critical or web store environment. Clouds and 'Windows on Linux' have too many problems and too many hurdles to overcome to be considered mainstream at this point.
	Mark Shipp Cognecy Solutions, LLC Hosting/Design/Customization/Database Migration www.cognecy.com www.cognecy.co.uk

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-January-2010 at 1:16pm
	Kix, just so you know, Mark also provides hosting, and there are other hosts who specialize in ProductCart such as Jolt. Any of us will take good care of you.

whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Posted: 23-May-2011 at 7:07pm
	We are about to make the switch to rackspace cloud. I just setup a server 2003 32 bit environment. Everything was setup exactly as you would a dedicated server... no issues whatsoever. I guess they have made improvements since this thread started.