Need help improving attribute images

I am having the same issue. When the (Click to see larger image and other views) thumbnail is clicked, the popup showing all the additional product views with the rollovers is resizing the image and distorting it. It looks very bad. It is using the right image, it is just resizing (as opposed to resampling) the image. IE: The detail image is being used but the detail image is being resized to a smaller dimension to display it. The right click properties of the image are correct except for the dimension for the detail image. If I right click and download that image to my computer, then view it, it is just fine. This is a resizing issue that I, too, would like to "turn off".

In contrast, if you are on the same product page, hover over one of the additional product views so the rollover changes, then click on "Zoom" instead, then the properly sized detail additonal view image displays by itself.

I really like this functionality, but I really want the resize issue to be removed. I too am using photoshop and directly FTPing my images so they are exactly what I want. This is destroying the image when viewed via (Click to see larger image and other views) on the additional product views.

I apologize if this crossed the line into technical support, I was just jumping in on this thread. Thanks.

Edited by carstone - 17-February-2007 at 7:20pm

The FAQ that EI posted explains this. There are no thumbnails generated for the additional images. Only the regular and large images. PC uses a class in the pcStoreFront.css file to force the image thumbnails to be resized to a maximum width of 50px by default. It is not a new image, just a non-proportionate resize by CSS. You can change the CSS and remove the width definition but then your images will be as large as the regular size image. Your best option is to make your regular images equal height and width so the look better when sized in CSS. If that is not an option you'll probably need to create something from scratch. There are routines that can resize an image proportionately but it would be some work to implement that on the product detail page.

Do you have a link to a product we can view where this is happening?

this is a link in my store which causes the same issue/problem as mentioned above, http://www.bikerstuff.ca/store/pc/viewPrdPopWindow.asp?idPro duct=917

however, when the zoom feature is used from http://www.bikerstuff.ca/store/pc/viewPrd.asp?idcategory=10& amp;idproduct=917 the correct 350px picture is used.

In another store of mine this feature uses a routine by lightbox http://pranas.net/webgallerycreator/ which works without resizing http://bikerstickers.ca/Scripts/prodView.asp?idproduct=41 however I believe the rollover may be slower on the display but the zoom feature is much nicer.

 

That is correct. I'm not sure why that style is over-ridden within that source code since that .pcShowMainImage class is included in the pcStoreFront.css file. But anyway, you can change the width to your desired width. But that still assumes all your detail images are 350. If you have different sized images, you would need to actually modify the pcs_ProductImage routine within viewPrdCode.asp to not use a class with a specific width.