Notification Emails: Dynamic fields not working

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   Hello,

We're running some test orders and the order notification email sent to the customer isn't sending the dynamic field.

"Dear <CUSTOMER_NAME>

Thank you for shopping at <COMPANY>.

We received your order on <TODAY_DATE>. Your order number is <ORDER_ID>."

I hadn't changed any of these settings until no. I tried chaning to CONTS" but still no luck.

Any ideas?

Thanks, 
Quinn

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virtualimage Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-February-2007 Status: Offline Points: 29	Post Options Post Reply Quote virtualimage Report Post Thanks(0) Quote Reply Topic: Notification Emails: Dynamic fields not working Posted: 22-December-2014 at 2:20pm
	Hello, We're running some test orders and the order notification email sent to the customer isn't sending the dynamic field. "Dear <CUSTOMER_NAME> Thank you for shopping at <COMPANY>. We received your order on <TODAY_DATE>. Your order number is <ORDER_ID>." I hadn't changed any of these settings until no. I tried chaning to CONTS" but still no luck. Any ideas? Thanks, Quinn
	<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 22-December-2014 at 3:12pm
	It's going to require someone to FTP into the site and figure out what's wrong. Might I suggest submitting a support request?

virtualimage Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-February-2007 Status: Offline Points: 29	Post Options Post Reply Quote virtualimage Report Post Thanks(0) Quote Reply Posted: 23-December-2014 at 9:18am
	Thanks, Greg. I'll put in a request. Cheers, Q
	<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

GreggS Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60	Post Options Post Reply Quote GreggS Report Post Thanks(0) Quote Reply Posted: 02-January-2015 at 3:13pm
	You have to get the update to fix that issue.