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PayPal Policy Changes

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macleather View Drop Down
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    Posted: 30-September-2014 at 1:31pm
Just curious if any of you, who may use PayPal on their websites, are thinking about not using them any longer with the new changes effective 11/18/14. They are changing buyer protections as follows from an email received:

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.

This gives a buyer 6 months to decide if an item was not received or significantly not as described. How absurd. Why would it take 6 months to figure this out? Just another way that PayPal favors buyers over sellers.

What are your feelings? Do you use PayPal? If yes, are you going to continue?

Alan

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.
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