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Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Customizing ProductCart
Forum Description: Exchange messages with other users that are customizing ProductCart.
URL: https://forum.productcart.com/forum_posts.asp?TID=4030
Printed Date: 16-November-2024 at 3:38pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: google checkout
Posted By: sales@zilverzoom.com
Subject: google checkout
Date Posted: 28-September-2010 at 2:44pm
I want to integrate my product cart store with google checkout, so my customer can checkout safe ( as they want) but it gives following error

"No shipping rates were returned for your order. The shipping provider's server may be unavailable at this time. Please try again in a few minutes. If the problem persists, please contact the store administrator."
a

Anybody could help?

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Zilverzoom



Replies:
Posted By: Charlie V.
Date Posted: 03-October-2010 at 9:19pm
I'm getting the same error. I've made sure that all of my products have nonzero weights, that the Limit Delivery By Zip Code is turned off, and all of the shipping options appear to work on the shipping detail page. I'll make another post and hopefully btw the two of us we'll get an answer.


Posted By: Charlie V.
Date Posted: 03-October-2010 at 9:29pm
Just found this: http://www.earlyimpact.com/forum/forum_posts.asp?TID=3699&KW=shipping&PID=14349#14349


Posted By: ProductCart
Date Posted: 03-October-2010 at 11:48pm
If shipping rates are returned properly on your storefront, but not in Google Checkout, then it means that there is a communication problem between your store and Google Checkout. You should find the error details in the Integration area of your Google Checkout merchant account. For more details on this, please see:

http://code.google.com/apis/checkout/developer/Google_Checkout_XML_API.html#integration_issues_console - http://code.google.com/apis/checkout/developer/Google_Checkout_XML_API.html#integration_issues_console


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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software


Posted By: Charlie V.
Date Posted: 04-October-2010 at 1:37am
earlyimp: I don't claim to speak for ZilverZoom, but I can't even get that far: shipping is not displaying at all in the storefront. All I get is the previously mentioned "no shipping rates available" message, while on my shipping details pages in the backoffice, everything looks fine. I will look at your link, but in the meantime, do you have any other suggestions?


Posted By: ProductCart
Date Posted: 04-October-2010 at 1:42am
So your issue is not related to Google Checkout? If so, there are many reasons why shipping charges may not be displayed in the storefront. The following article goes through many of them in detail.
http://wiki.earlyimpact.com/productcart/shipping-no_shipping_rates_returned -
http://wiki.earlyimpact.com/productcart/shipping-no_shipping_rates_returned


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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software


Posted By: Charlie V.
Date Posted: 04-October-2010 at 1:53am
Thank you!


Posted By: Charlie V.
Date Posted: 08-October-2010 at 1:05pm
..


Posted By: ProductCart
Date Posted: 08-October-2010 at 1:13pm
Sometimes the answer is as easy as: it is not supported for that address. To find out, replicate the exact same shipment (it has to be completely identical) on UPS.com

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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software


Posted By: Charlie V.
Date Posted: 08-October-2010 at 1:16pm
..


Posted By: ProductCart
Date Posted: 08-October-2010 at 1:29pm
The shipments must be identical in every way. Not just the Ship-To address. Make sure that the Ship-From address is the same, same packaging type, etc. etc.

With regard to the settings, they are set in the Control Panel. Please see the documentation. There is extensive documentation on UPS in the WIKI.


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The ProductCart Team

Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software



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