Using ProductCart - Batch Upload: Options are not Deleting

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Batch Upload: Options are not Deleting

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=4682
Printed Date: 06-March-2025 at 8:37am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Batch Upload: Options are not Deleting

Posted By: Orion
Subject: Batch Upload: Options are not Deleting
Date Posted: 21-August-2011 at 11:20am

I initially did a batch upload of 547 products with 2 options about a year ago.

I now need to remove one of the options. To do so, I deleted the columns 'Option 2'. 'Attributes 2' and 'Option 2 Required'.

I Uploaded the amended file requesting to make changes to the SKUs found. Operation was successful on all files but both options still exist.

How do I get that 2nd option to disappear? Thanks!

Replies:

Posted By: Orion
Date Posted: 21-August-2011 at 5:53pm

This problem is getting worse. Please help.

Because I could not get rid of the Size option. I changed 'Size' to read 'Ignore This Box'. By doing so, I added an additional box. I did not add an additional option number and columns. I only made a change to an existing option.

I tried to undo my last upload and received a message saying "Cannot open Categories Logs File."

Could someone please help me sort this mess out. Thank you!

Posted By: Hamish
Date Posted: 21-August-2011 at 7:02pm

Hi,
Check the permissions set for the importlogs directory in your (hopefully renamed) pcadmin folder.
Also take a look at the catlogs.txt file in that folder - the error you are seeing is triggered by a problem reading that file. Regarding the wider issue, please raise a support ticket so that we can investigate properly.

-------------
Editing ProductCart Code?

See http://wiki.earlyimpact.com/developers/editcode" rel="nofollow - WIKI Guidelines for Editing ProductCart's ASP Source Code

Posted By: Orion
Date Posted: 21-August-2011 at 8:08pm

The file category.txt does not exist in the importlogs directory. Earlier, after the first amended upload which didn't work, I looked at file, in my browser, called prologs.txt. I did this because it was mentioned somewhere. That file also no longer exists. All I did was view it in the browser. The file permissions should be fine because I can view categorylogs.txt in the browser.

I'll open a file on the other issue. Thanks for the help.