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Problems with IE6 and Onepage Checkout

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pavelushakov View Drop Down
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    Posted: 23-June-2011 at 3:12pm
Hello,
 
We've been receiving a lot of customer emails with regard to not being able to checkout using the one page checkout and Internet Explorer 6.
 
Do you have any patches for this? Or is there a way to disable One Page Check out for IE6 customers?
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 23-June-2011 at 5:01pm
Hi,
   We would have a lot of support tickets if this was an issue with the software. It's almost certainly something to do with the custom header & footer.  Isuggest following the guide on this WIKI page: http://wiki.earlyimpact.com/how_to/create_default_store tocreate a "mirror" store and then gradually introduce the changes to your header/footer (especially any javascript) to see what breaks it.

As for why people still use IE6 - who knows, even Microsoft are keen to get people off IE6.
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pavelushakov View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pavelushakov Quote  Post ReplyReply Direct Link To This Post Posted: 30-June-2011 at 2:04pm

Do you know if there is a way to disable the onepage checkout and use the multiple page checkout you guys had before?

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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 30-June-2011 at 2:09pm
impossible - v4 only has a single checkout process.
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