ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Suggestions
  New Posts New Posts RSS Feed - Product Reviews
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Product Reviews
 Post Reply Post Reply
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
FTHOBBIES View Drop Down
Newbie
Newbie


Joined: 20-November-2005
Status: Offline
Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote FTHOBBIES Quote  Post ReplyReply Direct Link To This Post Topic: Product Reviews
    Posted: 16-May-2006 at 10:27pm

Quick question about reviews...

I have the ratings setting set for Rate by Marks 1-10.  I also added a text area for customers to complete if dsired.  Whether they click on the "Rate it" button or the "Write your own review" link, the same screen comes up wth Name, Title, and Text area fields.  They never see the rate it from 1 to 10 part of it.  I have tried it myself and do not see it either.  Do i have something set up wrong?
Back to Top
WGSnet View Drop Down
Newbie
Newbie


Joined: 19-June-2007
Status: Offline
Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WGSnet Quote  Post ReplyReply Direct Link To This Post Posted: 23-June-2007 at 1:36pm

I'm experiencing the same problem.  I've been unable to figure it out. At first we had Rate by 'Feeling' selected. We submitted 2 test reviews and they worked fine with the Smiley Faces.  Then we swapped to Rate by Marks and we only get the pop-up box with questions as well.
Back to Top
ProductCart View Drop Down
Admin Group
Admin Group

ProductCart Team

Joined: 01-October-2003
Status: Offline
Points: 135 		Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 24-June-2007 at 4:11am
Under "Overall Product Rating", make sure to select "Can be set independently of sub-ratings". This way a customer will be able to rate the product directly on the product details page. Otherwise the rating is calculated automatically based on the sub-ratings: that is, specific rating options that you define (e.g. style, quality, performance, etc.)
The ProductCart Team

Home of ProductCart shopping cart software
Back to Top
WGSnet View Drop Down
Newbie
Newbie


Joined: 19-June-2007
Status: Offline
Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote WGSnet Quote  Post ReplyReply Direct Link To This Post Posted: 24-June-2007 at 2:18pm

Originally posted by earlyimp earlyimp wrote:

Under "Overall Product Rating", make sure to select "Can be set independently of sub-ratings". This way a customer will be able to rate the product directly on the product details page. Otherwise the rating is calculated automatically based on the sub-ratings: that is, specific rating options that you define (e.g. style, quality, performance, etc.)

Works now, thanks!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.064 seconds.