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Products with Custom Input Fields Not Working

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CakeGal View Drop Down
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    Posted: 17-June-2011 at 6:48pm
I'm using  v4.1a SP 1 with all the patches installed except Mobile Commerce and PayPal.

After installing the recent patches, when I'm in the Control Panel on a Modify Product page and click at the TOP Custom Fields I get a server timeout error.

However, when I'm click on Custom Fields in the left column, I see the UPC, MPN etc. fields for Google base.

Plus, for customers, all Custom Input Fields are producing error codes (except if the product has options ???). When I reproduce the problem and look up the error code info, I get the following pertinent info:

Customer Reference Number: 379741392-154349
Date/Time: 6/17/2011
Session ID: 379741392
Error Number: 3265
Source: ADODB.Recordset
Description: Item cannot be found in the collection corresponding to the requested name or ordinal.

query=SELECT xfield FROM xfields WHERE idxfield=20

Request Method: POST
Server Port: 80


User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/534.30 (KHTML, like Gecko) Chrome/12.0.742.100 Safari/534.30
URL: /productcart/pc/instPrd.asp

Any ideas as to what in the new patches could be causing these problems?

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CakeGal View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CakeGal Quote  Post ReplyReply Direct Link To This Post Posted: 18-June-2011 at 1:21am
The errors that customers get are after they enter the custom text and then click "add to cart."
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