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returns without a RMA number |
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Dayv3 
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Joined: 07-June-2009 Location: United States Status: Offline Points: 11 |
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 Topic: returns without a RMA numberPosted: 30-March-2011 at 5:31am |
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Hi, Got a return back in the mail yesterday. The customer did not request a RMA number. I looked in the control panel to return the item but could not find a way to credit the money back because a RMA was not generated. Is there a way to do give a partial refund without a RMA number ? Dave |
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macleather
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Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3 |
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Posted: 25-April-2011 at 5:28pm |
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Hi,
Anyone have an answer to this? What is the best way to handle a return that gets sent back directly without an RMA other than sending the item back to the customer and having them initiate an RMA 
Thanks Alan |
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macleather
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Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3 |
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Posted: 25-April-2011 at 5:35pm |
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Never mind. I found the button. Good thing my head is securely attached
 . Now I know, Read twice, post once!
Alan |
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