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RMA reshipping

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cpgmar View Drop Down
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Joined: 04-December-2005
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    Posted: 13-March-2008 at 11:14am
 Has anyone had this problem?  When an item is returned or needs to be reshipped, how do you reset that item to "pending" so that you can ship it again with the UPS or FedEx shipping wizards.  I tried using a RMA number and tried to revert it back to "pending" that way but I can't see any way to do that, it remains "shipped".  There is no way to generate a label in either program.  HELP!
 
Cindy

The Tasteful Garden

www.tastefulgarden.com
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