Server Change

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   We recently revamped our entire website (excluding ProductCart), and part of that project involved moving ALL of our online functions (including ProductCart) to a different set of servers.

As a result, I can add products that don't appear online.  I believe it's a pointer problem but the folks that did the moves for us are a little blind in that regard.

It comes down to right now we cannot add items to the system, they don't show up.

I'm wondering if we reinstall ProductCart on the new server (overlaying what code is already there), is there a way to do this without losing what products we currently have online?

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billh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-June-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote billh Report Post Thanks(0) Quote Reply Topic: Server Change Posted: 16-December-2008 at 11:05am
	We recently revamped our entire website (excluding ProductCart), and part of that project involved moving ALL of our online functions (including ProductCart) to a different set of servers. As a result, I can add products that don't appear online. I believe it's a pointer problem but the folks that did the moves for us are a little blind in that regard. It comes down to right now we cannot add items to the system, they don't show up. I'm wondering if we reinstall ProductCart on the new server (overlaying what code is already there), is there a way to do this without losing what products we currently have online?

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 16-December-2008 at 11:12am
	Make sure that the move to the new servers has been done according to the following article: http://wiki.earlyimpact.com/how_to/move_store
	The ProductCart Team Home of ProductCart shopping cart software

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 16-December-2008 at 11:14am
	My first guess is that the database connection still points to the old server.

billh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-June-2007 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote billh Report Post Thanks(0) Quote Reply Posted: 16-December-2008 at 11:18am
	Most excellent response. Probably keep me from tearing out the rest of my hair.