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TurboTechRacing View Drop Down
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    Posted: 21-September-2010 at 5:53pm
How do we allow customers to change their shipping address, different from their billing address?
 
Under "general shipping settings"
 
Under "other settings"
 
Our radio icon is set on "Show shipping address only if order requires shipping"
 
Where else can we set to allow our customers to modify/have a seperate shipping address?
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Hamish View Drop Down
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Points: 56 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 21-September-2010 at 6:09pm
http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_ship_orders_to_an_address_other_than_the_billing_address

:-)
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TurboTechRacing View Drop Down
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Points: 0 		Post Options Post Options   Thanks (0) Thanks(0)   Quote TurboTechRacing Quote  Post ReplyReply Direct Link To This Post Posted: 21-September-2010 at 6:16pm
Already read that:

Allow customers to ship orders to an address other than the billing address

In ProductCart v4, you have three options:

  1. Show shipping address only if order requires shipping
  2. Disable shipping address (billing address = shipping address)
  3. Always show shipping address (even if the order does not require shipping)

In ProductCart v3.x this was a single setting: Allow customers to ship orders to an address other than the billing address.

This feature allows you to decide whether to allow a customer to provide a separate shipping address for the order. If you don’t check this option, customers will only be allowed to enter one address, which is the billing address. Therefore, any shipments will have to be made to the same address. Otherwise, customers will be able to enter a separate shipping address on the login/registration page (pc/login.asp). A check box allows them to quickly copy the billing address entries to the corresponding shipping address fields.

When separate shipping addresses are added to the system, ProductCart saves them in a customer’s account. Customers can manage (edit/add/remove) these alternative shipping addresses by logging into their account. When repeat customers checkout by logging into their existing account, they can easily select a shipping address from their address book.

 
 
I have it set on:
 
1. Show shipping address only if order requires shipping
 
And it still does not allow the customer to change the shipping address.
 
Running V4
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Greg Dinger View Drop Down
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Points: 238 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 21-September-2010 at 6:21pm
try this setting please:
 
Always show shipping address (even if the order does not require shipping)
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Hamish View Drop Down
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Points: 56 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 21-September-2010 at 6:52pm
Hi,
   It should work just fine. After completing the Main customer address the Shipping option is shown & there is a drop down, where one of the options is to add a new delivery address and the other is to use the billing address.

I just checked on your store & it's shown OK.
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