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Posting message to order problem. |
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highgravity 
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Joined: 08-May-2006 Location: United States Status: Offline Points: 21 |
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 Topic: Posting message to order problem.Posted: 08-November-2009 at 6:31pm |
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When posting a message to an order the order number isn't automatically associated with the message.
When we click on the Help Desk View/Post for an order and then click on New Message, the order that is associated with the message is always order #1004. Not a huge issue but getting our employees to remember they have to select the correct order that the message is referring to is a bit of a pain. They keep forgetting and the message gets associated with a test order that was created 5 years ago. Any plans to fix this? Desiree Knott High Gravity Homebrewing & Winemaking Supplies 7164 S Memorial Tulsa, OK 74133 (918) 461-2605 desiree@highgravitybrew.com http://www.highgravitybrew.com |
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ProductCart
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ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Posted: 08-November-2009 at 7:50pm |
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Yes, it's on our TO DO list and will be part of the next patch.
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