One Page Check Out & Incompletes

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   Is there anything built into the programming to see where the on the onepagecheckout incomplete orders stop.

For instance customer incompletes order at the shipping field. 

Is there any way to get that information with the current system?

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joshs Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 07-April-2009 Location: Utah Status: Offline Points: 14	Post Options Post Reply Quote joshs Report Post Thanks(0) Quote Reply Topic: One Page Check Out & Incompletes Posted: 11-October-2010 at 8:42pm
	Is there anything built into the programming to see where the on the onepagecheckout incomplete orders stop. For instance customer incompletes order at the shipping field. Is there any way to get that information with the current system?
	Josh Shirley josh@windsurfutah.com

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 12-October-2010 at 12:53pm
	Hi Josh, We're checking with the development team. We'll post back soon. Edited by earlyimp - 12-October-2010 at 12:53pm
	The ProductCart Team Home of ProductCart shopping cart software

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 13-October-2010 at 1:19am
	This is a really good question, Josh. But as we've been working through the data here vis a vis our Abandoned Cart Follow-Up add-on, we haven't discovered any such data points in the PC db. This would definitely be very valuable data from a conversion marketing perspective, indeed. If we could ferret out this kind of data, we could make some educated guesses on why the cart was left incomplete and suggest a remedy programatically on out-going email to customers who have failed to complete their order.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 13-October-2010 at 2:02am
	We are looking deeper into how Funnel URLs are handled in Google Analytics and whether there are ways to capture the various steps of the One Page Checkout process. Tons of other applications use AJAX and have similar challenges, so there is quite a bit of information on the Web on this topic. We are just doing some research to see exactly how to proceed. We use anchors on onepagecheckout.asp to identify different steps of the checkout process. So the idea is to find a way to leverage those by passing them to Google Analytics in a way that will let GA track the different steps. More to come...
	The ProductCart Team Home of ProductCart shopping cart software

caughlan Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 25-September-2006 Location: Canada Status: Offline Points: 0	Post Options Post Reply Quote caughlan Report Post Thanks(0) Quote Reply Posted: 14-October-2010 at 8:34pm
	Fantastic that you are looking into this!

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 19-October-2010 at 6:00am
	The instructions that we are looking at are these ones: http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=55515 Based on them, the following funnel should work: Beginning of checkout: https://www.yourstore.com/productcart/pc/onepagecheckout.asp Shipping selection: https://www.yourstore.com/productcart/pc/onepagecheckout.asp#opcShippingAnchor Payment selection: https://www.yourstore.com/productcart/pc/onepagecheckout.asp#opcPaymentAnchor ... where: (1) "www.yourstore.com" is your domain name (2) "productcart" is the name of the ProductCart folder, which is typically renamed (e.g. "store", "shop", etc.). Let us know how it goes.
	The ProductCart Team Home of ProductCart shopping cart software