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SharpDataInc View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SharpDataInc Quote  Post ReplyReply Direct Link To This Post Topic: Ajax Product Preview
    Posted: 08-March-2011 at 8:53pm
Ok, I have looked in the CSS, there is no "titlebox" anywhere. I have also adjusted the offset settings to no avail with getting this thing any closer to the product url with the mouse over it. Please check it out here  <removed>. Go ahead and add something to the cart then move the mouse over, its not a couple inches off, its way more than that. I cant seem to get the right combination of values when changing the offset to make it better. It seems the arrow moves off the picture box, too when I mess with the values. Any suggestions here would be much appreciated!
 
Thanks
SDI


Edited by earlyimp - 08-July-2014 at 12:55pm
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2011 at 9:04pm
Very simple. You have a conflict with another JS. Which one I'm not sure, but we see this sort of issue frequently.
 
Start disabling different JS files and you will see which one is causing the problem.  May require making a dev copy of the store so you can experiment out of public view.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2011 at 9:04pm
BTW, the css file you are looking for is ei-tooltip.css
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SharpDataInc Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2011 at 10:53pm
Mmm okay, i removed the couple of scripts to no avail. I looked in my own CSS for that "titlebox" tag and its being used. It is used in the CSS you mentioned. Though changing the values in there had no effect on the position of the box.
 
To the offset values. There is one for the cursor and its trying to figure the position out from the cursor x/y location. What does the other one do, is that the pointer on the box itself?
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote roknrod12 Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 5:14pm
Not sure if you've fixed this issue or not, but if you've got the tooltip being displayed inside a div that is set to position:relative that can cause this type of issue. Hopefully, that helps.

rh

Edited by roknrod12 - 07-June-2011 at 5:15pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote roknrod12 Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 5:57pm
I'm having an issue with the topcap on the tooltip. There's about a 5px gap between the topcap and the title. Has anyone ever had an issue like this? Any help that you can give me to troubleshoot this?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote SharpDataInc Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 6:21pm
No, I haven't been able to get it to work correctly. It appears way over the right hand side. The http://www.dynamicdrive.com/ is where the code came from, PC just edited it up. They state the same thing. I am going to try some different methods of attack here.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 6:22pm
Hi,   Care to share a URL? 
The Firefox web developer ad on and firebug can both be helpful in diagnosing issues such as this.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SharpDataInc Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 6:24pm
Sure it was mentioned above.

Please check it out here www.cpapplus.com. Go ahead and add something to the cart then move the mouse over, its not a couple inches off, its way more than that.

I am working on it right now, trying to change up the header.asp
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SharpDataInc Quote  Post ReplyReply Direct Link To This Post Posted: 07-June-2011 at 6:28pm
Ah ha, I just got it fixed up. Took out the "position:" all together in the css for the div. dynamicdrive.com states the issue with relative and absolute paths in their documentation. Thanks to roknrod12 for the lead.

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