Problems Updating Order Status

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I have ProductCart v3.5 and I'm having trouble updating my customer's order status in the Admin panel (console).
When I click on the order and try to update the payment status (we process off-line) I do as follows:
Click on "Payment Status" tab
Select "Paid"
Click "Update Payment Status"
Click "OK" to popup
Normally I stay on the Payment Status tab but today after I click OK to the popup the screen goes back to the order and the Payment status is set back to Pending.

I've never had this problem before.

What the heck is going on?? 

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
tlc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-December-2008 Status: Offline Points: 0	Post Options Post Reply Quote tlc Report Post Thanks(0) Quote Reply Topic: Problems Updating Order Status Posted: 29-September-2011 at 7:05pm
	I have ProductCart v3.5 and I'm having trouble updating my customer's order status in the Admin panel (console). When I click on the order and try to update the payment status (we process off-line) I do as follows: Click on "Payment Status" tab Select "Paid" Click "Update Payment Status" Click "OK" to popup Normally I stay on the Payment Status tab but today after I click OK to the popup the screen goes back to the order and the Payment status is set back to Pending. I've never had this problem before. What the heck is going on??

tlc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 18-December-2008 Status: Offline Points: 0	Post Options Post Reply Quote tlc Report Post Thanks(0) Quote Reply Posted: 30-September-2011 at 12:05pm
	Problem is slolved.