Full Names posted to reviews when Reminders used |
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Lindsay
Newbie Joined: 17-December-2008 Status: Offline Points: 17 |
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Posted: 04-April-2013 at 6:24pm |
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We LOVE the review reminder feature and how it's enabled us to quickly build relevant page content at little cost to us. One problem, though, is that when a customer clicks on the link in the reminder email they are directly to a page on our website with a form into which their first and last names are pre-entered. Most don't double check this, and not infrequently I find myself getting an email from a concerned customer who is requesting their name be removed. I have gone to trying to remember to manually remove last names each time I approve reviews- but feel like ProductCart should not, by default, be posting our customer's full names on product reviews. I would suggest that instead of "first name last name" the format be "First Name Last Name Initial" or just ["First name" from "shipping state"] Edited by Lindsay - 04-April-2013 at 6:25pm |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Lindsay,
That's a great suggestion and should be easy to implement. I'll add it to our "To Do" list. |
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Lindsay, one other question, which version are you running?
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Lindsay
Newbie Joined: 17-December-2008 Status: Offline Points: 17 |
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Awesome! I'm currently running v4.6a on two of my three live productcart stores.
Edited by Lindsay - 04-April-2013 at 8:48pm |
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Lindsay
Newbie Joined: 17-December-2008 Status: Offline Points: 17 |
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Any updates on the implementation of this feature? I'm still hand editing each review.
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Guests
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In pc/prv_postreview.asp, find
and for first name only, change to:
or for first name + last initial:
However, keep in mind that this value gets stored as a session variable and will display in other places such as the customer account page (custpref.asp) ... so, it might be best to go with just first name.
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