Cross Selling - out of stock items |
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GreggS
Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60 |
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Posted: 28-March-2014 at 1:58pm |
We have an issue with cross selling items that are out of stock that still show up as cross sell. If they are set up as bundle and someone tries to add to cart we get a 500 error.
Here is a link to the page. The 14 oz container is currently out of stock. http://www.1st-line.com/store/pc/viewPrd.asp?idproduct=6865 I thought I remember seeing a post like this but couldn't find it. Does anyone remember this post or know the fix for this? |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Hi Gregg,
It's possible that the issue is related to a security filter on the server that is preventing "msgb.asp" from showing the customer the HTML formatted message (that the bundled product is temporarily not in stock). In order to know for sure, we would need to know the raw error that is occurring when the 'Add to Cart' button is clicked.
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