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V4 showing "usually ships in x days" for no stock

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Chris Hadden View Drop Down
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Joined: 23-January-2013
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    Posted: 29-January-2016 at 4:48pm
There is a message that displays on the product page if the item is out of stock.  "product usually ships in 10 days" or whatever you set it to... Here is the scenario. Lets say there are 10 pcs in stock and the customer orders 15pcs. If you have the site set to allow people to purchase "out of stock items"... There doesn't seem to be any message on the product page or the cart that tells them the expected delivery time of the pieces not in stock, or even notifying them that they will be a delay for that quantity as the full amount is not available .  Am I missing something? Is there a way to have a back order message pop up in that case?
Chris
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Matt View Drop Down
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Joined: 20-July-2006
Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt Quote  Post ReplyReply Direct Link To This Post Posted: 30-January-2016 at 6:21am
Hi Chris,

Allow customers to purchase out of stock items disables ALL inventory features.  The message would also be hidden if there are items in stock.

There are a couple ways to handle this.

1.  Don't disable inventory globally and set your inventory settings at the product level.

2.  Or if you want the message to display all the time, then put the "product usually ships in 10 days" into the short or long product descriptions.

I hope that helps.
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