wholesale ordering problems (two) in FF

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   Hi,  we are receiving a couple of problems when wholesalers enter orders. 

The wholesale customer will try to place an order, and get the following errors: 

1) We encounter the "shopping cart empty" error message.  After three attempts the product stays in the cart sometimes.  This occurs mostly with FireFox

2) When we don't have the above problem, that is a successful wholesale order, we are not always offered the option to change the shipping address at time of checkout.   It seems that we have to go into the account first and change shipping address, and not done at time of checkout.   Is this correct?   Basically the wholesaler logs in, purchase a wholesale product and does not get the chance to change shipping address at check out. 

Yes, we have the selection of allowing the user to have different shipping addresses enabled. 

Thanks for any input. 

Edited by RUOnTheNet - 02-February-2009 at 4:34pm

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RUOnTheNet Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-November-2008 Location: Vancouver Status: Offline Points: 0	Post Options Post Reply Quote RUOnTheNet Report Post Thanks(0) Quote Reply Topic: wholesale ordering problems (two) in FF Posted: 02-February-2009 at 4:00pm
	Hi, we are receiving a couple of problems when wholesalers enter orders. The wholesale customer will try to place an order, and get the following errors: 1) We encounter the "shopping cart empty" error message. After three attempts the product stays in the cart sometimes. This occurs mostly with FireFox 2) When we don't have the above problem, that is a successful wholesale order, we are not always offered the option to change the shipping address at time of checkout. It seems that we have to go into the account first and change shipping address, and not done at time of checkout. Is this correct? Basically the wholesaler logs in, purchase a wholesale product and does not get the chance to change shipping address at check out. Yes, we have the selection of allowing the user to have different shipping addresses enabled. Thanks for any input. Edited by RUOnTheNet - 02-February-2009 at 4:34pm
	Alan, www.AreYouOnTheNet.com Internet Sales, Marketing & Affiliate Program Management

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 02-February-2009 at 5:01pm
	Hi, This sounds an awful lot like the issue covered in this thread :- http://www.earlyimpact.com/forum/forum_posts.asp?TID=2224
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code